Support Coordination

At TRUA Support Services, we acknowledge the individuality of each person's journey, recognizing that for those with disabilities, the path to a meaningful life may be accompanied by unique challenges. That's why we take pride in introducing our Support Coordination program—a comprehensive service designed to enhance your quality of life, empower you to self-advocate, and provide the necessary guidance to navigate the complexities of the disability support system. Trua offer services that aid individuals in understanding their NDIS plan and developing the skills required to implement that plan in their daily lives. A crucial aspect of our role is to collaborate with individuals, ensuring access to a diverse range of supports, enabling them to establish and maintain meaningful relationships within their community.

High intensity supports include;

• Complex bowel care
• Enteral feeding support
• Dysphagia support
• Tracheostomy support
• Urinary catheter support
• Subcutaneous injections
• Complex wound care support
• Epilepsy and seizure support

For further information or to arrange an initial assessment for intake, please contact TRUA support services

Our nursing staff offers a range of services including:

• Wound care
• Stoma care
• Enteral or tube-feeding support
• Urinary management
• Continence management
• Continence assessment
• Catheter assistance
• Diabetes management
• Post-operative care
• Medication management and assessment
• Bowel care & Palliative care.

Eligible participants receive NDIS-funded community nursing care

In-home Support and Assistance with Daily Life

In-home support services offer individuals the essential assistance and supervision required to uphold their independence, both within the comfort of their homes and in the community. This encompasses aid with personal hygiene activities like bathing, showering, and dressing, support in organizing daily tasks, mobility assistance, including getting in and out of bed, and help with household tasks such as cleaning and meal preparation.

Community Access

TRUA Support Services is dedicated to aiding individuals in accessing their community and participating in diverse social and recreational activities. Our goal is to foster independence and facilitate full engagement in the social and economic aspects of life for individuals with disabilities. Through providing assistance for attending appointments, engaging in supported programs, shopping, and participating in events, we endeavor to strengthen social connections, enhance social skills, and cultivate a sense of belonging.

Sleepover Support(Active & Non – Active)

TRUA support workers are ready to provide support and supervision overnight in your home. They are available to assist with tasks and offer necessary supervision as required.

Travel and Transport

TRUA support workers have the capability to offer transportation assistance to our participants utilizing their personal vehicles. These expenses can be reimbursed through NDIS funding, covering the costs associated with community buses, taxis, or any other necessary form of transportation for individuals who may face challenges in traveling independently.

House and yard maintenance

Our welcoming team comes prepared with all the essential tools and equipment needed to maintain cleanliness and aesthetic appeal, whether it's through window cleaning or gardening services. We recognize the unique challenges individuals with disabilities encounter, particularly when it comes to ensuring their gardens and lawns receive proper care and attention.

DEEPA

Deepa, a dedicated registered nurse, has assumed diverse managerial roles across the health, aged care, and disability services sectors. Her managerial journey includes significant positions at esteemed institutions such as Bendigo Health, Barwon Health, and Hesse Rural Health. As a values-driven leader, Deepa is passionately committed to promoting choice and control, empowering participants to achieve independence within their communities. This commitment extends to ensuring that individuals with disabilities and vulnerable youth have access to high-quality services. Deepa's academic qualifications include a Bachelor of Nursing, a Diploma in Child Care, a Certificate IV in Training and assessment, and she is currently pursuing a Postgraduate Certificate in Wound ,Ostomy and Continence Management. .

SHINE

Shine, driven by a personal connection to disability within his own family, is committed to enhancing the lives of individuals with disabilities. With over 15 years of expertise in aged care and disability, Shine draws from both personal encounters with disabilities and hands-on experience supporting NDIS elderly participants. Possessing qualifications in aged care and disability, along with a Diploma in Child Care, Shine's knowledge is unparalleled. Fuelled by the aspiration to revolutionize the disability sector, Shine envisions creating an organization committed to delivering the highest quality care. Shine has extensive experience in Health care/Child care with reputable organisations such as Barwon Health , Next steps Early Learning Centre Estia Health and NDIS registered disability Services in Geelong.

Patrice- Operations Manager

As the Operations Manager at Trua, Patrice brings 23 years of invaluable experience as a registered nurse. With a personal connection to disability within her own family (her mother having had Polio), Patrice is profoundly committed to enhancing the lives of individuals with disabilities. In her pivotal role, she undertakes the crucial responsibility of overseeing all high-intensity support services, ensuring an unwavering standard of excellence in care and compliance. Patrice embarked on her professional journey at The Alfred. Patrice's extensive career features notable positions at Barwon Health, where she served as a Registered Nurse specializing in acute, aged care, disability, and Community Nursing.

Her skills have been further honed through dedicated studies in training and assessment, a postgraduate certificate in wound management, and a specialty year within the community nursing sector. Patrice's wealth of experience and qualifications is a testament to her unwavering commitment to the healthcare field. Her impact on the industry is evident, particularly in her diligent oversight of participant care and provision of specialist support to the high-intensity team at Trua.

Recognising the significance of respectful relationships, Patrice actively contributes to the development and appreciation of the current team members. Her commitment extends to providing holistic care, setting clear expectations, and striving for continuous improvement in service quality and operational efficiency. Patrice's dedication to these principles solidifies her role as a key player in Trua's mission to provide exceptional community support services.